Vitaplus Cold Press Juicer: 5-Year Limited Warranty

The Vitaplus Cold Press Juicer comes with a 5-year limited warranty on all parts from the date of purchase when used for normal and intended household use. If your Vitaplus Juicer has a defect in product material or workmanship, or as a result of normal wear and tear from ordinary intended household use within the warranty period, Vitaplus support will repair or replace the defective part at its sole discretion, free of charge.

Warranty Registration and Claims

Your Vitaplus Juicer is automatically registered for its warranty from the date of purchase. To make a warranty claim, you will need the following information:

• Product serial number: This is located underneath the bottom of the motor base.

• Proof of purchase: Original sales order number, along with the name or email used to purchase the product.

• Pictures/Videos: Visual documentation of the product issue, defect, or damage.

• Complete the warranty form: This form is available on our website at vitaplus.com/contact.

Who Can Seek Warranty Coverage?

This warranty applies only to the original owner and is non-transferable.

What is Covered?

Vitaplus warrants to the owner that if any component or part of the Vitaplus Cold Press Juicer fails within 5 years from the date of purchase due to a defect in material or workmanship, or as a result of normal wear and tear from ordinary household use, Vitaplus will repair or replace the failed component parts at Vitaplus's sole discretion, free of charge.

What is Not Covered?

This warranty does not cover:

• Vitaplus Juicer components that have been used commercially or in non-household applications.

• Cosmetic damages or changes that do not affect performance, such as discoloration or the effects from the use of abrasive cleaners, food buildup, or stains.

• Products where the serial number has been removed or altered.

• Any defect due to, or resulting from, ordinary wear and tear, handling, abuse, misuse, or harsh chemical action.

• Modifications made by unauthorized service personnel.

• Damage by flood, fire, or other acts of God.

• Failure to clean and/or maintain the product as set forth in the owner’s user manual.

• Loss or damage arising from food or product spoilage claims, whether or not on account of product failure.

What Voids the Warranty?

The warranty will be voided under the following circumstances:

• Abuse, misuse, negligent use, or alteration of the Vitaplus Juicer components.

• Exposure to abnormal or extreme conditions.

• Failure to follow the operating instructions outlined in the owner's user manual.

• Repairs performed by someone other than Vitaplus or an authorized Vitaplus Service Provider.

• Using any component part of the Vitaplus Juicer in combination with a motor-base or components that are not expressly authorized by Vitaplus.

• Using the product with improper electrical connections, including electrical power failure, the use of extension cords, low voltage, or voltage drops to the unit.

• Using the product in a country with non-conforming local electrical standards (e.g., voltage, frequency, power plugs).